If you are a registered food business and would like to enjoy additional sales and reach more customers in your local community, why not sign up as a producer on The Great British Food Hub?

  • There are no upfront costs

  • You set your own prices and receive 80% of your sales paid direct in to your bank account

  • You have the flexability to supply multiple markets as well as opt out without notice before a market begins

  • There is no wastage as you only prepare and deliver food and drink that has been pre-ordered

  • There's a community atmosphere not just between the customers, but producers too...collaborations between producers is common.

  • Your local Host works to promote your brand and introduce you to new customers

  • You get your own Profile Page on the platform showcasing your products and llinking to your own social media pages

  • You have your own back office where you can create and edit products, adjust prices and stock levels, view current and previous sales, print off your orders and invoices.

  • We can have you up and running within 24 hours of joining subject to due diligence checks being made


As a producer you would agree to:

  • Offer for sale products supplied directly from you, your own farm or food business.

  • Confirm that you are a Food Business which is registered and monitored by your Local Council Authority

  • Register with and connect your account to Stripe our payment provider.

  • Maintain transparency by giving clear, honest images and descriptions of your products – this must include ingredients, with ALLERGENS listed in CAPITALS.

  • If offering a product that is not grown or produced by yourself, the original producer must be listed in the product description.

  • Ensure that each customer receives exactly what they have ordered. You can offer customers a substitute, but customers are in no way obliged to accept them.

  • Deliver and distribute products in accordance with environmental health regulations, particularly in terms of maintaining the temperature of your produce, labelling and packaging. If you intend to leave your produce to be distributed by the Host then, if necessary, you must leave it within an insulated box with ice packs or similar. It is essential that you understand the Host and The Great British Food Hub are not responsible for maintaining temperatures and only distribute your produce as a courtesy.

  • Take the necessary precautions on the day of collection to ensure you arrive at the weekly collection in good time – customers should not have to wait and are not required to. If you are late and customers have left you may be asked to deliver the missed products to that customer’s address.

  • If you are unable to attend the collection take the necessary steps to allow a member of staff to attend in your place or contact the other producers to see if they can assist.

  • Always operate within the framework of direct selling where all the sales occur online. The transactions are between you and the customer from the point of order until the products are in the hands of the customer.

  • Work to develop lasting customer relations through excellent customer service and where possible support and collaborate with your fellow producers.

 
Producers are subject to a 20% charge on all sales via the platform: 10% is paid to the Host and The Great British Food Hub receives 10% which covers all payment provider charges, administration, insurance, advertising, marketing materials website support and development of the platform. Producers therefore receive 80% of the value of their sales.


To join, first login or register using the form below then go to Producer on the menu bar and follow the link to join.
Complete the form and we'll have you approved and up and running as soon as possible.
You will receive full instructions on how to manage your account and create your product listings.


We look forward to welcoming you on board.